We at eSIM.net have been continually asked by customers as to how they ensure that they retain their number and service. To that effect we have now introduced an optional Auto Top-Up functionality where users are topped-up every 3 months after the last top-up or purchase. As an additional protection, opting in also ensures that your credit is topped-up automatically by $10 when the balance reaches $2.
To opt into this and to protect your service please follow the below simple instructions:
1: Log into your account at eSIM.net.
2: On the menu and under “My Account” select “My eSIM” from the drop down.
3: Locate your eSIM that you wish to opt in for.
4: Check the box for “Auto Top-up Every 3 months”.
5: Hit “Save Changes”.
That is it and you will now be automatically topped-up $10 credit 3 months after your last top-up or from buying the PAYG plan, and you will retain your number and service.
You can opt out of this anytime by unchecking the “Auto Top-up Every 3 months” box and saving changes.
So what does this mean exactly?
If you buy a new plan on 6th April you would be required to top-up by 6th July.
If for example you manually top-up this plan on the 20th June this extends your 3 month period to 20th September.
If you opt in for “Auto Top-up Every 3 months” you do not have to do anything.