You can cancel your subscription service at any time by first signing into our web site.
![](https://www.esim.net/helpdesk/wp-content/uploads/2022/08/image-4-1024x65.png)
Then select ‘Account’ in the top menu
![](https://www.esim.net/helpdesk/wp-content/uploads/2022/08/image-10-1024x80.png)
Go to ‘MyeSIM’ in the dropdown.
![](https://www.esim.net/helpdesk/wp-content/uploads/2022/08/image-11-1024x318.png)
Hit the ‘View Settings’ button of the plan that you wish to cancel and hit the ‘Cancel Plan’ button at the bottom.
![](https://www.esim.net/helpdesk/wp-content/uploads/2022/08/image-12-704x1024.png)
Note that the plan will continue to work UNTIL THE END OF THE SUBSCRIPTION PERIOD ( usually 30 days ).
After this time the eSIM service will be terminated completely. You will not be able to get a signal on the line and the telephone number will be lost.