I am not able to browse some sites

Vodafone and O2 eSIMs as supplied do not allow browsing on sites that are considered to be for people aged over 18 years. These sites may include betting, adult and pornography sites.

You can easily remove this restriction on your line by going to the MyeSIM section of our website, pressing the ‘Remove age restriction’ button and uploading a copy of your photo ID that shows your date of birth. The age restriction will then automatically be removed within 24 hours.

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