Get in Touch

We are happy to answer any queries you may have? If you cannot find the answer to your query in our helpdesk section you can email us at the addresses shown below:

How to Contact Us

Need Help?

At eSIM.net we pride ourselves on our prompt and much experienced knowledge in eSIM support and if you have a technical problem then please search our FAQs on our Helpdesk before contacting us as most answers can be found there.

If you don't find a solution to your problem in our Helpdesk and you have one of our O2 eSIMs then you can get prompt support by emailing support@esim.net.

If you have a problem with one of our Orange travel eSIMs then send an email to travel@esim.net

Please make sure to include the telephone number of your eSIM service in the SUBJECT.

We offer services to Operators, MVNOs and Service Providers. If you are interested in providing eSIM service to your subscribers then please contact us on sales@esim.net.

For general information please email info@esim.net.

If you don't feel that you have received good service from our support department then please email complaints@esim.net. When doing this please include relevant communications with our support team.

How to contact us

Head Office

ESIM.NET GROUP LIMITED
107-111 Fleet Street
London
Greater London
EC4A 2AB

By Email

For B2B sales enquiries
For general information
If you want to become an affiliate
O2 eSIM support
Travel Orange eSIM support
Troubleshoot