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What is the procedure for making a complaint?

If you don't feel that you have received good service from our support department then please email complaints@esim.net. When doing this please include relevant communications with our support team. You can expect a very prompt response. 
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ESIM.NET GROUP LIMITED is registered in England and Wales no. 12117745. Registered address: 107-111 Fleet Street, London, EC4A 2AB, United Kingdom.