How do I delete my eSIM.net account?
Before deleting your account, please check whether you have any active recurring eSIM plans. Deleting your account does not cancel an active or recurring subscription by itself. If you still have an active subscription, go to Account > My eSIM, select the relevant eSIM, and cancel the plan first.
You can delete your eSIM.net account from your account menu in the top right corner of eSIM.net.
- Log in to eSIM.net using the email address linked to your account.
- Open the account menu.
- Select Delete Account.
- Enter your login details and confirm that you want to delete the account.
After your account has been deleted, you may see an Account inactive message if you try to log in again. If you want to use eSIM.net again later, you will need to create a new account. You can read more in our Account inactive Helpdesk article.
We may need to retain some order, invoice, payment, fraud-prevention or support records where the law allows or requires us to keep them. If you cannot log in, or if you need help with an account deletion request, please email support@esim.net from the email address linked to your eSIM.net account.
