How many times can I install my eSIM?

None of our eSIM plans can be deleted from one phone and then re-installed on a different phone using the same QR code.

The reinstall limits below apply only when deleting and reinstalling the eSIM on the exact same phone or device. They do not allow the eSIM to be moved to another phone.

Same-device reinstall limits:

• O2 and Vodafone: just once.
• Bouygues Telecom: up to three times.
• Global64: up to five times.
• Orange Spain: just once.
• SFR France: just once.
• Orange World: if data has not been used and the supplier profile still permits another download, the eSIM may be re-installed on the same phone up to five times.

Important: A same-device reinstall allowance does not mean the eSIM can be moved to another phone. If a QR code has already been scanned, downloaded or installed on one phone, the same QR code cannot normally be used to install the eSIM on a different phone.

If you have changed phone, lost your phone, reset your phone, or scanned the QR code on the wrong phone, please see the Helpdesk article “How do I move my eSIM to a new phone or get a new QR code?”.