How to Access Your eSIM.net Account, Reset Your Password or Change Your Email

If you cannot log into your account, first check that you are using the email address used at checkout and try the login or password reset steps below. If those steps do not work, it may be because you chose to register via Google, Apple or Facebook. 

If you bought an eSIM from eSIM.net, your purchase is linked to the email address used at checkout.

To log in, go to esim.net, click the person icon at the top-right of the page, and enter the email address used for your order and your password. Alternatively, click on the icon used upon registration. 

For Google, Apple and Facebook registration options, you will need to login clicking the same icon. You can set up your esim.net password after log in by selecting change password option.

If you want to change your password:

1. Log in to your eSIM.net account. 
2. Click on the profile icon in the top-right corner.  
3. Select Change Password from the dropdown menu.  
4. Enter your new password, retype it to confirm, and click Confirm.
5. Your password will be updated instantly. 

If you have forgotten your password:

1. Go to the eSIM.net Login Page.  
2. Click on Forgot Password.  
3. Enter the email address linked to your account. 
4. You’ll receive a verification code to the email provided upon checkout. 
5. Enter the verification code and set a new password.
6. Your password will be updated instantly. 

If you cannot find the reset email, check that you are using the exact email address used for the order, check your spam/junk folder, and make sure your mailbox is not full.

If you want to change your email:

1. Log in to the eSIM.net account   
2. Click on the profile icon in the top-right corner.   
3. Select Change email address
4. Enter your new email address and confirm. 

My account is locked:

If your account has been locked after several failed login attempts, stop trying repeatedly and use the password reset option. If that does not work, contact support@esim.net with your order number, mobile number or ICCID.