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What is included in my O2 plan?

Each O2 plan allows unlimited calls to UK mobile numbers and landlines and unlimited SMS’s to UK mobile numbers.

All 50GB, 20GB and Unlimited plans offer an amount of inclusive amount of calls from the UK to EU, and should you wish to call other countries there are optional international minute bolt-ons available.

All of our O2 plans include “Roam Like At Home”, where you can freely use your allocated data in the EU (and some other countries) as if you are in the UK, and receive calls on your UK number free of charge.
 
  1. The 20GB/50GB plan includes 500 minutes of calls from the UK to EU and unlimited calls within the visited country.
  2. The Unlimited plan includes up to 2,000 minutes of calls from UK to Europe and unlimited calls within the visited country.
Dialing when roaming:

To call back to the UK or locally when roaming in the EU, you should use the international dialing format: +(country code) followed by the number without the leading zero (0).
For example, to call UK number 07123456789, you would dial +447123456789. The same applies to texting.
 
Roam Like At Home includes the following countries:

Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal (Incl Azores and Madeira), Reunion, Romania, Saint Martin, San Marino, Slovak Rep, Slovenia, Spain, Sweden, Switzerland, Vatican City.
 
The following are outside your plan and will be charged for. To make such type of calls you will need to add “Overage” during Checkout, this is up to £25 which will be charged to your payment card.

  1. Calls to Premium numbers
  2. Calls to UK 08 non-geographic numbers
  3. SMS’s to Premium or short numbers
  4. Usage outside the UK or EU
  5. International calls outside the inclusive minutes
At checkout, you also have this option option to add Overage to the value of £25.
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