Can I reinstall my data only esim plan - EU, Turkey, Egypt, UAE or Latin America, or move it to a new phone?
Can I reinstall my EU, Turkey, Egypt, UAE or Latin America data eSIM, or move it to a new phone?
Yes. These eSIMs keep the same QR code for their whole life, so you can scan it again on the same phone, or on a new phone once the eSIM has been deleted from the old one. Your remaining data and plan days stay with the eSIM and there is no charge. If the eSIM is still installed on the old phone, the new phone will not be able to install it — delete it from the old phone first (iPhone: Settings > Mobile Data > the plan > Delete eSIM; Android: Settings > Network & internet > SIMs > the eSIM > Delete).
Where do I find the QR code again?
It is in your order confirmation email. You can also sign in, go to My eSIM, select the eSIM and choose Resend QR code, and we will email it to the address on your order.