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Why do I see signal bars but no 5G/LTE/4G/3G data icon?

If you're seeing signal bars but no 5G/LTE/4G/3G data icon, it could be due to the following reasons:

  • Check eSIM SelectionEnsure your eSIM is selected for Mobile/Cellular Data.
  • Ensure Correct Phone Settings: Data Roaming should be enabled, and Voice & Data mode should be set to 4G/5G Auto.
  • Location and Coverage: Verify that you're in an area with strong network coverage. A weak signal could prevent the icon from showing, even though there’s connectivity.
  • Restart Your Device: Sometimes, a simple restart can help your device reconnect to the network and resolve icon issues.

If you still don’t see the 5G/LTE/4G/3G data icon after following these steps, please reach out to support@esim.net for further assistance.