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If you're seeing signal bars but no 5G/LTE/4G/3G/E data icon, it could be due to the following reasons:
1.Check eSIM Selection: Ensure your eSIM is selected for Mobile/Cellular Data.
2. Ensure Correct Phone Settings: Data Roaming should be enabled, and Voice & Data mode should be set to 4G/5G Auto.
3.Location and Coverage: Verify that you're in an area with strong network coverage. A weak signal could prevent the icon from showing, even though there’s connectivity.
4. If your signal bar is showing 'E' then data will be extremely slow and you might think it is not working at all. Best to find an area that has 4G or 5G coverage.
5. Restart Your Device: Sometimes, a simple restart can help your device reconnect to the network and resolve icon issues.
If you still don’t see the 5G/LTE/4G/3G/E data icon after following these steps, please reach out to support@esim.net for further assistance.