How do I extend my Vodafone or O2 Travel eSIM plans to keep my number, and what does “extension” mean?
How do I extend my Vodafone or O2 Travel eSIM plan and keep the same number?
To extend your Vodafone or O2 eSIM plan and retain your current number:
- Log in to your eSIM account on our website and go to the "My eSIM" section.
- Select your active plan Vodafone or O2 Travel plan (Data-only plans cannot be extended).
- Click the "Extend" button to add more time to your plan.
Important:
- Portal-only extension: You can only extend your plan via the My eSIM portal. This is not available at checkout but you do have the option to purchase for a 3 or 6 month period at a discounted cost.
- Timing: Extend your plan before the original purchase anniversary to avoid service interruptions. Example: Plan purchased on 15 August → extend before 15 September. REMEMBER 30 days, not calendar month.
- Number retention: Your current number will stay the same after extension.
- Data refresh: Data allowance will always refresh on the 1st of the following month.
- Bundled month offers: Vodafone and O2 Travel plans allow multiple months to be purchased together at a discount, these are only selectable at checkout, separate from the portal-based extension.
What does “extension” mean for my eSIM plan?
Extension refers to adding more time to your current plan via the portal, keeping your number and continuing the plan beyond its original expiry.
- Rolling 30-day plans: Automatically renew every 30 days like UK domestic plans; cannot be extended for multiple months in advance. hey can be cancelled at any time.
- Fixed-term Travel plans (e.g., 3 or 6 months): Paid upfront during checkout. Should you wish to extend further you must do this within 30 days of the 3 or 6 month expiry.
Note: Extension is always managed through the My eSIM portal. At checkout, you will see bundled month offers.
