How do I extend my Vodafone, O2 or EE Travel eSIM plan to keep my number, and what does “extension” mean?

How do I extend my Vodafone, O2 or EE Travel eSIM plan and keep the same number?

Some full-service Travel plans can be extended from the My eSIM portal while the plan is still active. This includes eligible Vodafone Travel, O2 Travel and EE Travel plans, including EE Europe Travel, where the Extend option is shown in My eSIM.

To extend an eligible Travel plan and retain your current number:

• Log in to your eSIM.net account on our website.
• Go to Account > My eSIM.
• Select the active Travel plan that you want to extend.
• Click the Extend button if it is shown.
• Follow the payment steps shown in the portal.

Important:

• Portal-only extension: Extensions are managed through the My eSIM portal. They are not done by buying a new eSIM at checkout.
• Timing: You must extend while the plan is still active. If the plan has already expired, the Extend option may no longer be available and you may need to buy a new plan with a new number.
• Number retention: Extending an eligible Travel plan keeps the same mobile number.
• Data, calls and SMS: Extending a plan adds more time to the current plan/number. It does not immediately reset usage that has already been consumed in the current validity period unless the portal specifically shows a new allowance/period as part of the extension.
• Spend cap: Extending a Travel plan will not restore service in the same calendar month if a spend cap has already been triggered. In that case, service cannot be restored by extending, buying a multi-month Travel plan, or reaching the next 30-day order/billing period.
• Pricing: The extension price is shown in the My eSIM portal before payment. If you do not see an Extend option or price, that specific plan cannot currently be extended from your account.
• Data-only plans cannot be extended to keep a phone number because data-only plans do not include a usable mobile number.
• Bouygues, Orange World, Orange Spain, SFR/SFR France, Three Travel and most data-only plans cannot normally be extended. If one of those plans expires or the data is used, you usually need to buy a new plan.

What does “extension” mean?

Extension means adding more time to an eligible active plan through My eSIM, keeping the same number and continuing the service beyond its original expiry.

Extension is different from:

• buying a new eSIM, which usually gives a new number;
• resending the original QR code, which only resends the original installation email;
• requesting a new QR code or SIM swap, which is used to move a supported service to a new eSIM/device;
• reconnecting a disconnected subscription after a failed payment.

If you are not sure whether your plan can be extended, log in to My eSIM and select your plan. If the Extend option is shown, the plan can be extended from there.